Gallen water utility erp software
Operate, Understand, and Future Proof Your Water Network.
A unified software platform that brings together digital twins, asset intelligence, hydraulic modelling, inspections, and customer data — enabling smarter decisions across the entire water network lifecycle. Used by water utilities, municipalities, and infrastructure operators
Data-driven view of the entire water network
Let’s Numbers Talk
Core Modules
Gallen is designed for organisations responsible for planning, operating, regulating, and maintaining water infrastructure. It provides a shared, data-driven view of the water network, enabling better coordination, transparency, and performance across operational and strategic levels.

Water Insight
See Your Network. Understand It Instantly.
Turn real-time data into actionable intelligence. Monitor system performance, visualize networks in 2D/3D, and leverage analytics to detect leaks, forecast demand, and optimize operations before issues escalate.

Hydraulic Modelling
Engineer with Precision. Simulate with Confidence.
Run advanced simulations to analyze pressure, flow, and water quality under any scenario. Fully integrated with GIS and SCADA, it empowers engineers to design, test, and optimize networks with accuracy.

Customer Service Management
Seamless Service. Stronger Revenue.
Manage the full customer lifecycle—from connections to billing and support—within one system. Automate workflows, integrate smart metering, and gain full visibility into revenue and customer interactions.

Asset Management
Maximize Asset Life. Minimize Risk.
Track, assess, and maintain infrastructure with data-driven precision. Link assets to GIS and inspections, prioritize risks, and optimize maintenance to reduce downtime and extend asset lifespan.

Inspection Core
From Inspections to Insight.
Convert inspection data into clear, actionable intelligence. Automatically classify defects, generate risk maps, and connect insights directly to maintenance and asset strategies.

Planner
Plan Better. Deliver Faster.
Coordinate projects, maintenance, and resources with clarity. Visual timelines and collaborative tools ensure every task stays aligned with operational and strategic goals.
Why Choose Gallen
End to End Network Visibility and Reduced Water Losses and Failures with Faster Decision Making with Real Data
Real-Time Intelligence
Gain full visibility of your water network with live data on flow, pressure, quality, and performance—enabling faster, smarter decisions.
End-to-End Operations
Manage everything from assets and customers to billing and maintenance in one fully integrated platform—no silos, no inefficiencies.
Reduce Water Loss (NRW)
Identify leaks, monitor DMA performance, and apply advanced analytics to significantly cut non-revenue water and improve efficiency.
Engineering-Grade Modelling
Simulate, predict, and optimize network behavior using powerful hydraulic modelling tools built for real-world utility challenges.
Secure & Scalable Platform
Operate with confidence using enterprise-grade security, role-based access, and a modular system that scales with your utility.
Data-Driven Decision Making
Turn complex operational and financial data into clear insights with dashboards, KPIs, and analytics that guide strategic actions.
Testimonial
Book a Meeting
See exactly how Gallen ERP will improve your utility—before you commit.
In a focused 30-minute session, we’ll show you how to reduce non-revenue water, streamline operations, and gain real-time control of your network. No generic demos—everything is tailored to your utility’s challenges and goals.
- Live, tailored system demo (not generic)
- Identify quick wins to reduce losses & costs
- Map your current challenges to real solutions
- Get a clear rollout plan with timelines
